The Student Centre has held onto excellent satisfaction ratings in iGraduate this year, against a significant increase in student numbers/usage and static resource.
Following the survey, which seeks feedback from all current student cohorts, the teams scored as below…
SUPPORT AREA / %
Student Support (Student Centre) – Student Information Desk (SID) – 97%
Student Support (Student Centre) – International Student (Visa) Advice – 92%
Student Support (Student Centre) – Money Advice – 90%
Student Support (Accommodation) – Wardens – 91%
Student Support (Accommodation) – Student Life Mentors – 96%
The SID front desk team have now been rated top on campus (*i-Graduate ISBSB) for student satisfaction with services each and every year since the centre opened in 2012.
We will be publishing results to our feedback page next week, to complement the other feedback published there, see http://www.surrey.ac.uk/currentstudents/feedback.htm