Surrey Student Support

Information and Updates from the Student Support teams

Student Life – Deck the Halls – Christmas is coming!

December has seen many student kitchens decorated in a Christmas theme, with lots of students entering a competition to find the best decorated kitchen, working as a team of housemates, in an environmentally friendly way (we link up with the Go Green Team in Estates and Facilities to run this – the Student Life team do love a bit of positive co-working!), it was a tough call, but the three winners (one each at Stag Hill, Manor Park and Hazel Farm) were treated to the ingredients for a Christmas lunch so they could cook together, hopefully helping them bond as a flat further, and congratulate them for being eco-friendly and thrifty in their festivity – as per the photo below (an entry sent in by one campus flat).

Mentors have also been continuing to visit their allocated students each week in their mentoring capacities, 11 weeks now since they first met the new students back in October – how fast these weeks have flown! After every shift mentors report back on the meetings with their mentees, quote of the month goes to this mentor at the Hazel Farm residences:

“I had some very long discussions with my mentees and all seemed very comfortable around me which makes me happy and one mentee said he would be happy to come to me if he has any problems, he was also a mentee who took my advice about speaking to a lecturer who was going too fast and the lecturer was very nice and offered support which also made me happy.”

Happy Christmas! Carol




Student Life – Peer Support Service

4,015 new students at Surrey (undergrad and postgrad), having arrived for the 2015/16 academic year and living in University residences (main Stag Hill campus, Manor Park and Hazel Farm) have been allocated a Student Life Mentor who exist to support these new students as they transition into life as a student at Surrey. Mentors are […]

Support teams welcome new students

All support teams have worked incredibly hard this year to ensure all our students have been effectively welcomed and helped to settle into life @ Surrey. International teams welcomed students at the airport delivering orientation programmes to aid their transition into life and study in the UK. While over 3300 new students arrived in accommodation […]

Student Feedback Survey Winner

As part of gaining the Customer Service Excellence (CSE) award accreditation in July 2014 Student Support Services introduced a quality of service customer evaluation survey for students who had received 1 to 1 support and advice through the Student Services Centre. Students who complete the survey were entered into a prize draw to win a […]

Support Teams prepare to Welcome new students

All University support services teams are now preparing to welcome our next intake of freshers in Oct 2015. The Welcome Steering group continues to meet with input from the registration working group, move in working group and central welcome event working group. Final changes to the welcome website are being made in preparation for it […]

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