Surrey Student Support

Information and Updates from the Student Support teams

Surrey Ranked 1st for Welcome (out of 45 institutions Globally) in Shape Your Surrey

We’re pleased to report that in 2016 Surrey was ranked number 1 for overall welcome experience in the i-graduate student barometer, achieving 1st out of 45 institutions globally. (Results released Feb 17) Surrey achieved 92.1% student satisfaction. Support services, especially wardens and mentors in residences, work hard to ensure students receive a warm welcome and […]


Top marks for Support teams in i-Graduate survey

The Student Centre has held onto excellent satisfaction ratings in iGraduate this year, against a significant increase in student numbers/usage and static resource.

Following the survey, which seeks feedback from all current student cohorts, the teams scored as below…

SUPPORT AREA / %

Student Support (Student Centre) – Student Information Desk (SID) – 97%
Student Support (Student Centre) – International Student (Visa) Advice – 92%
Student Support (Student Centre) – Money Advice – 90%
Student Support (Accommodation) – Wardens – 91%
Student Support (Accommodation) – Student Life Mentors – 96%

The SID front desk team have now been rated top on campus (*i-Graduate ISBSB) for student satisfaction with services each and every year since the centre opened in 2012.

We will be publishing results to our feedback page next week, to complement the other feedback published there, see http://www.surrey.ac.uk/currentstudents/feedback.htm

Reaching Out – Helping Others

The Student Life team love to help and support people so, earlier this month we ran a Look After Your Mate session to 18 University of Surrey students keen to learn how to help other people as well as themselves (photo below). Then today we gathered together a group of willing volunteers (mainly Student Life Mentors), who, teaming […]


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