IT Services

The blog of IT Services at Surrey

Borrow a laptop in the Library!

You’ve said there aren’t enough computers in the library so now you can borrow one of 48 laptops from our self-service lockers.

All you need is your campus card – just follow instructions on the locker screen to borrow a laptop for use in the Library for up to 4 hours. The loan will appear on your Library account in the same way as a book.

To find out more about this new service visit the FAQs and if you have any comments about the service or suggestions for additional software please email library-feedback@surrey.ac.uk or speak to a member of staff.

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Surrey Software – How Surrey is at the Leading Edge of Software Management

IT Services

For many people across the Surrey campus, IT Services are those faceless names on ‘loss of service’ emails when a large system is going down. Or, if you’ve been less lucky, support ticket acknowledgements when your individual computer has decided it’s not playing, just as you were doing something really important.

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Basically, you might only think of us when something is broken and in many ways, we like it that way. If things are working well, then your IT tools should keep quiet and let you get the job done.

Surrey IT’s Guide to Smartphone Security and Backup

CatCuddlePhoneWhen it comes to smartphones, the ability to talk to people seems quite unremarkable these days. Modern mobiles are portable computing powerhouses that allow us to do more than the laptops of only a few years back could dream of. Like our computers though, these functions can be preyed upon by bad folk after your personal data to ultimately make a bit of money off your misfortune. Happily, there are things you can do to guard against this and reduce the impact should something happen.

Any free lab computers?

University IT manages over a thousand student lab PCs, and we want to make it easier for all Surrey students to find one when they need to do some work.

If you’ve visited the Library in the past year you will have seen the screens displaying live information about the number of PCs available in the various computer rooms in the building. This summer we’re expanding this and will be rolling out a service where you can see the usage of all of the student labs across campus from anywhere.

Better learning & teaching spaces for you

Over the last 12 months, University IT has been busy upgrading Audio Visual systems in a number of learning & teaching spaces across campus.

Some of the latest areas to be updated include 07AZ01 and 12 rooms within the Duke of Kent Building. The newly installed systems have been developed by IT with input from AV consultants, users and representatives from University departments with a focus on maximizing the end user experience.

The new systems deliver improved usage quality and increased functionality including Blu-ray playback, HDMI connectivity and a digital overhead projector. Over time, we will aim to deliver these standard systems to all learning & teaching spaces to ultimately enhance your learning experience.  desk

Thank you for your feedback! It helps us to see what we’re doing right & where we need to improve

Last year, your feedback highlighted a need for more IT Support. IT Support it’s now a call away. From November 2012, 24/7 telephone IT support is available as well as extended IT Help Desk opening hours.

To support your learning, there is now 24/7 access to OpenLab for FBEL students, iMac teaching lab for Arts Production students and Matlab and GraphPad Prism as site licensed software for all students.

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