Technology and Society at Surrey

Spotlights and showcases from the University of Surrey's Strategic Research Theme Technology and Society

Digital Migration in India.

Sazana is a Research Fellow on the Eurostudents project. She is also conducting research on the increasingly important role of social media in facilitating student mobility from India. She has recently completed a project focused on postgraduate-level student migration from India to Germany. The study draws on interviews with Indians currently studying in Germany and a […]

Media Portrayal of Sustainable Lives

Anastasia is an ECR at the Centre for the Understanding of Sustainable Prosperity (CUSP). She has recently been interested in images of good and/or sustainable lives, particularly in mundane media such as films, photographs, and Instagram posts. As these images support us in creating our own understandings of what kind of lives are desirable, they play a […]

Why trust matters in our interactions with technology, and what language has to do with it.

Doris’ research has recently looked at how the prompt:response turns of a commercial chatbot can be improved to make the bot easier to interact with and customers more likely to complete a sales interaction to completion. This research was born out of a consultancy project with Account Management Limited Online, a commercial chatbot development company in […]

Participatory System Mapping.

The ESRC Centre for the Evaluation of Complexity Across the Nexus (CECAN), based in the Sociology Department, has been developing a technique called Participatory System Mapping (PSM). PSM involves the collaborative construction of a causal map of a policy domain by a group of stakeholders. The map consists of nodes, which represent the important variables in the […]

Collection on Artificial Intelligence (AI) and Robotics in Tourism.

Professor Iis Tussyadiah, School of Hospitality and Tourism Management. Professor Iis Tussyadiah is curating the Collection on Artificial Intelligence (AI) and Robotics in Tourism, which contains articles on AI, robotics, and automation published in Annals of Tourism Research, a top-ranked journal in the field. In a review article accompanying the launch of the Collection, Iis discusses the need to prepare the […]